The Conversation Intelligence Platform Built Natively for GoHighLevel
Generic AI meeting assistants only transcribes Zoom calls and dump text notes. FieldCue parses GoHighLevel phone calls natively, scoring rep script compliance, updating CRM custom fields, shifting opportunity stages, and assigning Rep follow-up tasks natively.
What happens when FieldCue processes a call?
Every step is automated to ensure your CRM database stays clean and your sales reps stay focused on selling.
1. Webhook Ingestion
The moment a call completes inside your GoHighLevel dialer, HighLevel sends a webhook trigger to FieldCue. We securely retrieve the call recording metadata.
2. AI Transcription & Scoring
The call is transcribed using diarized, speaker-separated Whisper AI. FieldCue's 8-Lens sales audit evaluates the transcript against your custom script, scoring compliance, objections, and close likelihood.
3. Native CRM Update
Without any Zapier delay, FieldCue updates your GoHighLevel contact notes, populates mapped custom fields, creates rep ToDo follow-up tasks, and routes pipeline opportunity stages natively.
Keep GoHighLevel records updated automatically
Sales reps hate data entry. FieldCue keeps your database updated by syncing the following elements:
- **Contact Notes**: Writes short summaries, detailed logs, and compliance scorecards directly to contact history.
- **Custom Field Autofill**: Extracts budgets, timelines, and constraints, writing them directly to mapped contact/opportunity fields.
- **Opportunity Card Updates**: Automatically adjusts opportunity status values, monetary values, and close likelihoods.
- **ToDo Tasks**: Schedules follow-up tasks inside GHL if primary objections or key follow-up triggers are spoken during the call.
GoHighLevel Call Scoring & Sales Coaching
Instead of listening to hours of recordings, FieldCue automatically scores every call. Our 8-Lens sales compliance scorecard tracks:
- **Script Adherence**: A 0-100 score evaluating how closely the rep followed your custom-defined sales flow.
- **Buyer Cues & Urgency**: Identifies budget constraints, decision-maker structures, and timeline priorities.
- **Objection Auditing**: Detects price, timing, and competitor objections, allowing managers to review how they were handled.
- **Coaching Notes**: Generates manager reviews and approvals that can be pushed back to GHL as coaching logs.
Move GoHighLevel Pipeline Stages Automatically
FieldCue's **Pipeline Transition Rules** map spoken conversation triggers directly to your GoHighLevel opportunity stages.
For example, if a price objection is detected and not resolved, FieldCue can automatically shift the opportunity card in HighLevel to a "Retarget Pricing" stage, assigning a task to follow up with a discount code. For timing objections, the opportunity shifts to "Warm Nurture," initiating automated email nurture sequences.
⚡ Live Revenue Recovery Dashboard
FieldCue scores call objections, automatically drafts follow-up emails/SMS, and schedules GHL tasks. Broken promises from previous calls trigger automated escalations straight back to your recovery queue.
Closed-Loop Revenue Rescue & Follow-Up Execution
Catch lost revenue before the deal goes cold. FieldCue's closed-loop follow-up system integrates natively with GoHighLevel to rescue lost conversations:
- Revenue Rescue Queue: Automatically identifies price, competitor, and timeline objections, ranking deals by urgency-decay algorithms.
- Closed-Loop Follow-Ups: AI drafts personalized emails or SMS using prospect pain language, ready for reps to edit and dispatch with 1 click.
- Pre-Call Briefings: Compiles unresolved historical promises and past notes, delivering them to reps via GHL tasks before upcoming calls.
- Ask FieldCue Bot: A secure natural language assistant for querying location analytics, call records, and compliance metrics instantly.
Prospect vs. Client Detection
Not all phone calls are sales calls. FieldCue filters your incoming audio webhooks to ensure you only pay to analyze valuable conversations.
FieldCue identifies whether a call is a sales pitch, customer service inquiry, or internal check-in, archiving non-sales calls immediately.
Recognizes existing clients based on contact numbers or tags, allowing you to bypass script scoring and save AI token usage.
Set a configurable call-length threshold (e.g. 120 seconds). Short, missed, or junk calls are automatically archived without processing.
Built for GoHighLevel Agencies
Manage client sub-accounts easily with our multi-tenant architecture.
Create reusable script-auditing and field-autofill configurations, deploying them to new GHL client sub-accounts with one click.
Avoid seat-license cost bloat. Agency Scale plans include pooled minutes that you can distribute dynamically across all client sub-accounts.
Connect your own Anthropic or OpenAI API keys, completely bypassing credit limitations and paying direct API costs.
Configure a custom logo, brand color theme, and custom domain to present call-coaching features under your own agency brand.
Frequently Asked Questions
Find answers to common questions about FieldCue's conversation intelligence and CRM automation.
What does FieldCue do for GoHighLevel?
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FieldCue is a GHL-native conversation intelligence platform. It automatically transcribes phone dialer calls, scores rep script compliance, updates contact records with custom field autofills, shifts opportunities across pipeline stages, and schedules follow-up tasks.
Does FieldCue update GoHighLevel custom fields automatically?
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Yes. FieldCue maps custom contact and opportunity fields in GHL to AI instructions. It extracts budget, timeline, and decision-maker insights, writing them back to GHL natively without needing third-party middleware like Zapier or Make.
How fast does FieldCue process a call?
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FieldCue processes call audio in under 35 seconds, immediately updating GHL contact notes, custom fields, compliance scorecards, and pipeline stages upon call completion.
How much does FieldCue cost?
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FieldCue plans include Starter at $99/mo (or $79/mo billed annually), Pro at $249/mo (or $199/mo billed annually), Pro BYOK at $119/mo (or $99/mo billed annually), and Agency Scale at $499/mo (or $399/mo billed annually). We also offer a free trial.
Can FieldCue analyze calls outside GoHighLevel?
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Yes. You can manually upload audio and video recordings in MP3, WAV, M4A, MP4, or MOV formats — duplicate uploads are detected automatically, so you're never billed twice for the same recording. You can also connect a Google Drive folder to auto-sync Zoom, Meet, and local recordings, or use the FieldCue Bridge Electron desktop app to sync hardware-recorded audio automatically. Note that Google Drive folder synchronization and in-person meeting coaching require the Face2Face Add-on ($50/mo), available as an in-app upgrade.
Does FieldCue support agencies / multiple sub-accounts?
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Yes. FieldCue is built specifically for GoHighLevel agencies. It includes sub-account configuration templates, pooled minute limits across client locations, BYOK API billing options, and white-label customization is available as an add-on to present features under your own brand.
How do FieldCue's KPI Reports and Real-Time Alerts work?
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FieldCue lets you configure specific KPI targets like weekly call volume, target close rate, average deal value, script compliance adherence, rep talk ratio, and monologue duration. You can subscribe to automated email performance digests on Daily, Weekly, Monthly, or Quarterly intervals (sending scorecard reports to reps and aggregated digests to managers). You can also set up real-time email notifications for low compliance, high monologue length, critical sales risks (e.g. competitor mentions), and deal won celebrations.
Ready to automate your GoHighLevel call audits?
Get started today with our 7-day free trial. Setup takes less than 2 minutes.